HIPAA Mailing Services - The Whats & Whys
Medical and insurance companies often work with mailing and printing companies to produce and send important documents such as bills, notices, receipts, surveys, and patient communications. These documents may contain PHI (personal health information). PHI can include information such as names, addresses, dates of service, diagnosis codes, and even financial data . If any of this information is shared outside the company, they must ensure that all third parties are HIPAA compliant. This is why it is vital for any printing and mailing company that uses a third-party to print and mail these types of documents to make sure they are meeting HIPAA guidelines. A violation can lead to fines, penalties, and lawsuits. Direct mail printers that produce and mail these documents on behalf of healthcare clients must meet HIPAA guidelines as they are dealing with patients’ personal health information. This makes them business associates under the Health Insurance Portability and Accountability Act (...